How to apply
A secure online screening that does not affect your credit score. Here is exactly how it works.
What happens, in order
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Tell us which unit
Send us a message or call 817.382.1533. We will confirm the unit is still available and answer any questions before you apply.
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We send the screening request
We start the SmartMove request using your name and email. TransUnion emails you a secure link — check your spam folder if it has not arrived within an hour.
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You complete it on TransUnion's site
You enter your personal and employment details on SmartMove, verify your identity and authorise the report. Everything stays between you and TransUnion.
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We review and get back to you
We receive the credit, rental and background report and review it. Either way, we will tell you — and if approved, we move on to the lease and your move-in date.
Before you apply
Will this hurt my credit score?
No. SmartMove runs a soft inquiry, which is not visible to other lenders and does not affect your score.
Can I apply directly on mysmartmove.com?
No — and this trips people up. SmartMove only accepts requests initiated by the landlord. If you create an account on their homepage it will not be connected to this property. Contact us and we will send you the right link.
Do you need a co-signer?
It depends on income and rental history. Ask us before you apply and we will tell you what we are looking for.
Are pets allowed?
Ask us — pet policy and any deposit are handled case by case.
What do I need ready?
A government ID, your current address history and employment or income details. Have your last landlord's contact information handy too.